Overview of Risk Management and Quality in Healthcare

University of Phoenix Material

Overview of Risk Management and Quality Management in Health Care Worksheet

The purpose of this assignment is to gain a broad perspective of risk management and quality management as applicable to all health care organizations, rather than focusing on a specific segment of the health care industry.

Conduct research on the health care disciplines of risk management and quality management and their roles in and influences on organizational performance.

Look for common themes and characteristics shared among the sources you used to conduct your research on the relationship of risk management and quality management to leadership and governance, philosophy and culture, and stakeholders. Use at least three research sources, with two from the University Library and one from the course textbooks or this week’s Electronic Reserve Readings. You may use as many additional resources as necessary to assist you in identifying factors. Provide citations for all sources consistent with APA guidelines.

Complete the grid by summarizing information in the Risk Management and Quality Management columns. Use bullet points of a few words or short phrases to describe each element. Use at least four bullet points for each item. This grid is not meant to be lengthy or all-inclusive; rather, it is a starting point on which you can build your knowledge of risk-management and quality-management concepts.

|Questions |Risk Management |Quality Management | |How does the leadership and governance of a |Risk can be managed to facilitate good |Focus on variance from targets or | |health care organization influence the |decisions. |objectives. | |development and implementation of | | | |risk-management and quality-management |It is proactive, preventive, preemptive, and |Follow a capability maturity model curve | |policies? |predictive, and is specifically focused on the | | | |future. |Process based. | | | | | | |Risk management is relatively in its infancy. |Establish unity of purpose and direction. | | | | | | |

Has governance and enterprise. | | |How do the philosophy and culture of the |Strong commitment from senior management. |Constantly improves performance. | |risk-management and quality-management policies| | | |influences organizational performance? |Ways of thinking are shared and values are |Organization’s quality can be high. | | |obtained and guiding beliefs. | | | | |Long term organizational performance. | | |Policy and procedures should be acknowledge and| | | |accepted by all staff, when new strategies are |Growth | | |put into place. | | | | | | | |Accept responsibility for the safety of | | | |everyone.

| | |How do the risk-management and |Stakeholders perceive different harms and |Disciplined and proactive. | |quality-management policies affect |cannot be managed. | | |stakeholders? | |Influence stakeholders. | | |To different stakeholders, risk identification | | | |will require presentation and justification. |Be creative and energetic. | | | | | | |Identify stakeholders, risks, and develop a |Same ideas can help prevent loss and | | |risk response. |increase production. | | | | | | |Hold same ideas of potential risks. | |

|Citations for All Sources | |Singapore, M. (2009, January). The Risk Management Association. A member driven profession. Retrieved from www.rmahq.org/ | |Brown, T. (2010). Project Management: Stakeholder Risk Management. Retrieved from | |www.projectsmart.co.uk/project-management-stakeholder-risk-management. html - | |Yilmaz, A. (2010).International Research Journal of Finance and Economics. The Risk | |Management Framework to Strategic Human Resource Management. Retrieved from | |www.eurojournals.com/irjfe_36_03.pdf - | | |