With the growth in the usage of the Internet, various worries and issues regarding Internet scams emerge. In 2002 research of Swierczynski, phishing, vishing, pharming, spam and other invalid activities being done over the Internet have transformed into intensely contested topics. Some view policies as the only solution to protect against illegal activities; but because of the global scope of the Internet, global policies will be increasingly hard, if not very hard to accomplish. Based on a research done by Gralla (2002), Internet scams are a primary causes as to why consumers do not do so much online transactions.
Most customer institutions and government department give guidelines concerning the proper ways to do transactions online, such as giving critical data like the warranty and safety policies. In fact, customers could select not to frequently do transactions on Internet websites that do not completely give detailed data, but actually, customers fail to investigate for this data, if at all, until after they have consumed plenty of time searching for a website's services. The objective of Gralla’s research was to study the Internet scam worries of online customers in order to formulate a common idea among them.
The survey information utilized in this research came from 158 respondents. As stated by the research outputs, most of the Internet consumers at present possess serious worries regarding the existence of various Internet scams while having transactions online. They are also worried regarding the security and privacy of their electronic mails. Internet customers do not only lose faith in the Internet but they also develop pessimism regarding the capacity of their government to tremendously eradicate the existence of Internet scams.
Most of the internet customers who joined in Gralla’s research perceived that the improvements in Internet to counter the scams such as encryption and other safety programs are not enough to eliminate their confidentiality and safety worries. Based on the answers of people who participated in the research, most of the respondents chose that their companies and institutions must possess programs and safety nets for online transactions and to also make all people aware of the safety programs.
Basically, the primary safety topic connected to Internet scams is the persons who transact specific or sensitive data online. This safety topic is triggered by buying transactions done trough the Internet. People who enter and transact sensitive data are specifically troublesome as they are not worried regarding the privacy and safeguarding other people’s confidentiality. As stated by Chesbro (2002), while information dealers and hackers are immediate dangers to online safety, persons that establish personal information coming from unwarranted personal information are huge dangers as well.
Phishing, vishing, pharming, and spam have been happening even prior to the establishment of the Internet. Nevertheless, during those periods, personal information is hard to collect. With Internet transactions, personal information having sensitive data from the customer’s endeavors, likes, assets and liabilities can readily be stolen and sold to other people who desires for it for any objective. Common Internet Scams A. Spam To a reduced manner, electronic mails and information illustrated on Internet organizations are not safe and can be hacked by any person without experiencing much difficulty.
The dilemma on Spam electronic mail is then the consequence. The primary sources of data for people who make spam are information displayed on posting sites and the e-mail address of users. In some instances, people who make spam even steal the electronic mail address from the actual customers. Not only does the people who make spam trigger worries for the customers whose electronic mails had been hacked, but spam electronic mails also lead to significant expenses to the customers because of the logjam and congestion online (Wang, 2000).
B. Spyware With spyware, a dilemma that is not fresh at all, but has become prominent because of the emergence of free software programs that can be extracted on the Internet. Spyware pertains to the program that sticks on the computer’s system, most often without the consent of the customer and monitors the sites that you visit in the Internet and sends this information to the sponsoring organization. This manner, the user’s usual activities and transactions over the Internet is monitored (Mintz, 2002).