“Communication… Its Style, Model and Application in Law”
Babies have their own communication. By a simple “a goo goo, a ga ga” they communicate with each other. As we grow, we learned to communicate with others by observing our parents and other adults who communicate effectively, learning new skill, and practicing those skills. We share our ideas, thoughts and feelings with other people and vice versa through communication. In communication, we speak listen and observe to learn. Without communication we cannot interact with each other. Communication is dynamic because several fields of study dedicate a portion of attention to communication so it is very important to know what aspect of communication one is speaking [WIKI 2008]. It is irreversible the very fact that communication has occurred. Communication occurs whenever persons attribute significance to message-related behavior.
Communication is defined as a process by which we assign and convey meaning in an attempt to create shared understanding. This process requires a vast repertoire of skills in intrapersonal and interpersonal processing, listening, observing, speaking, questioning, analyzing, and evaluating [BERG 2008]. There are auditory means, such as speaking, singing and sometimes tone of voice, and nonverbal, physical means, such as body language, sign language, paralanguage, touch, eye contact, or the use of writing [WIKI 2008] . A Basic model of Communication process involves a sender, a receiver, a message, a communication channel, encoding, decoding and feedback. The sender is whom the idea originated. Receiver is to whom the idea is transmitted. The message is the idea or information being transmitted from the sender to the receiver. The communication channel is the medium by which the message is physically transmitted. E-mail, face-to-face delivery, fax and telephone are some examples of communication channel. Encoding is the conversion of messages into words or gestures into a common language both parties understand. Decoding is the process where the receiver translates the message from the sender’s words or symbols that he or she can understand. Feedback is the response that a receiver makes to the message communicated by the sender. Noise also occurs in the basic model of communication process. It interrupts the communication process. Anoyances of the receiver may be an example of a channel noise. Communication styles comes in different forms and these are blaming, directing, persuading and problem solving. Blaming is basically attempts to find faults to ascribe blame for a problem. Directing style is an authoritive style of management. Feedback is not necessary. Persuading style involves information-sharing and acceptance of feedback. Interview and Interrogating is an example of Persuading style. Problem Solving style is a beneficial and a productive method. Actually there is no style perfect for criminial justice (Cited in Wadsworth & Thomson 2003). But in my opinion, the best style for criminal justice is the Problem Solving style for reason that most of the recent innovations in criminal justice is problem-oriented policing and community-related policing in which effective communication is needed.
Effective communication is a part of living. It is essential to learn to understand and be understand. We must learn effective communication in able to prevent miscommunication and be interpreted incorrectly for us to share our thoughts and ideas. You may improve your communication skills by learning new skills and practicing skills. The more effective communicator you are the more you achieve your goals.
Wadsworth & Thomson (2003).Communication: Words are not Enough
[BERG 2008] T Bergeson (2008). ‘Communication’. http://www.k12.wa.us/curriculumInstruct/communications/default.aspx
[WIKI 2008] www.wikipedia.com.