1. 0 Introduction The Ford Motor Company finds itself in a dynamic business environment where new technologies and practices offer the potential to alter in a significant way the landscape in which it operates. Henry Ford was in his time an innovator in offering “cars for the masses”. He introduced to the car industry methods and systems innovative in their day. Ford needs once again to forge new paths to ensure future competitive advantage. Executives at Ford have been considering the “Direct Model” created by Dell Computer Corporation and finds that there is considerable appeal.