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1. If you are attending a B. C. private school or a school outside B. C. , contact StudentAid BC for help. You can ask for an appeal of your assessment of financial need if circumstances set you apart from other students. If you are attending a public university, college or institute in British Columbia, we encourage you to discuss your situation with a financial aid officer at your school, as they can help with the appeal process.

2. Read the detailed information provided on the appeal forms. 3. Include a letter outlining your request, social insurance number, name, and address, and attach all required documentation. Mail this information to StudentAid BC. All appeal requests are reviewed by StudentAid BC staff, who will consider the information you provide and review your supporting documentation. You must show that your circumstances differ significantly from other students. Your appeal request must include the following: • A clear explanation of what you are appealing. • What your situation is and why you are requesting an appeal. • What makes your circumstances exceptional when compared with other students. •

How your circumstances prevent you from successfully completing your studies. • What other funding options you have explored, such as part-time work, bursaries, scholarships, personal lines of credit. • Documentation that supports your appeal. In some cases, the appeal request will be referred to an independent appeal committee. The appeal committee includes members of the public, students, and financial aid officers from colleges, institutes and universities. Appeal committee recommendations are final. The committee will not consider submissions on policies that are not eligible for appeal.

Note: If your resources – such as student or spousal prestudy income, study period income or assets – have changed, please submit an Appendix 7: Request for Reassessment. StudentAid BC Contact Information Mailing Address: PO Box 9173 Stn Prov Govt Victoria, B. C. V8W 9H7 Courier Address: c/o StudentAid BC 1st Floor 835 Humboldt Street Victoria, B. C. V8V 4W8 If you are calling from anywhere in Canada/U. S. toll free 1-800-561-1818 If you are calling from outside North America 250-387-6100 Fax number 250-356-9455 Toll-free fax number 1-866-312-3322 Direct email to Case Review Unit: SABC.

[email protected] bc. ca Appeal Request Form Deadlines & Policies not eligible for appeal Deadlines Appeals submitted after the deadline will not be considered unless severe medical circumstances have prevented you from submitting the appeal, and all required documentation, on time. • • • The deadline to request an appeal of an overaward, other than an overaward resulting from an audit, is 90 days from the date of the original letter mailed to you, advising you of the overaward amounts.

The deadline to submit an appeal request for a debt management decision is six months from the date of the original letter notifying you of the outcome of your B. C. debt management assessment. The deadline to submit an appeal request for all other situations is six weeks before your study period ends. Faxed appeal requests will not be accepted. Some policies and criteria are not eligible for appeal. These include but are not limited to the following: • Grants and/or loan funding for previous program years. • Deadline for appeal, except where severe medical circumstances prevent submission by the deadline. • Grant/loan overawards that result from an audit. •

Requests to issue student financial assistance more than five months after your study period ends. • Standard allowances. • Weekly maximums. • 10-year maximum (520 weeks). • B. C. loan reduction. • If the student is rehabilitated for student loans after a multiple withdrawal/unsuccessful appeal request and again withdrawals or is unsuccessful. • Assets including stocks, shares, CSBs, RRSPs, RESPs, mutual funds, etc. , unless legal reasons prevented you from selling these assets. r Policies that are not eligible for appeal are also not eligible for consideration by the independent appeal committee.

StudentAid BC cannot guarantee a final decision before your study period ends if either of the following is true: • Further documentation is required and not submitted by the appropriate deadline. • Your request is forwarded to the independent appeals committee less than six weeks before your study period ends. Page 2 Appeal Request Form MULTIPLE WITHDRAWALS/UNSUCCESSFUL TERMS OR SEMESTER AND OVERAWARDS/MEDICAL WITHDRAWAL Any combination of two or more withdrawals and/or 68 weeks of unsuccessful semesters while receiving StudentAid BC funding will result in further assistance being denied.

If you withdraw from full-time studies on two separate occasions, or are unsuccessful for 68 weeks while receiving StudentAid BC funding, or during an interest–free period you must successfully complete two consecutive semesters, or one academic year of study, without StudentAid BC funds. This must be accomplished after the last semester in which StudentAid BC funding was received, for you to be considered for StudentAid BC eligibility. Complete this appeal if extenuating circumstances prevented you from completing two consecutive semesters or one academic year of study without StudentAid BC funding.

You may wish to consider Part-time loan funding if your request for Full-time StudentAid BC funding is not approved. Please visit our website at www. StudentAidBC. ca for a detailed description of our current Part-time Loan Program. If you have overawards due to your withdrawal(s) you may wish to appeal. See the attached Overawards/Medical Withdrawal form. SECTIon 1 – PErSonaL InFormaTIon ALL QUESTIONS MUST BE ANSWERED IN INK. (01) SOCIAL INSURANCE NUMBER (02) Student’s LAST NAME MINISTRY DATE STAMP (03) Student’s FIRST NAME MIDDLE INITIAL (04) APPLICATION NUMBER.

IF YOU HAVE A NEW ADDRESS, PLEASE VISIT www. StudentAidBC. ca. SECTIon 2 – dECLaraTIon I authorize an appeal of my assessment due to exceptional circumstances. I understand that: 1) All terms agreed to on my application will remain in force. ) StudentAid BC may consider information from prior applications in my appeal request. I certify that information provided with this request is accurate and correct. ? SIGNATURE OF STUDENT (IN INK) SIGNHERE PRINT NAME PRINTHERE DATE SIGNED YEAR MONTH DAY continued on next page Page CHECKLIST Include the following documentation: ?

A letter explaining: • The reason(s) for each withdrawal and/or unsuccessful semester(s) (along with supporting documentation). • Your inability to finance two consecutive semesters or one academic year without StudentAid BC funding. • The reason you should be issued further StudentAid BC funding. • Your expected completion date. Your future education and employment plans. ? ? ? Copies of your post-secondary transcripts (faxed copies are not acceptable). A letter from your faculty/department head confirming your ability to complete your program of study in the time frame specified.

Documentation from a qualified medical practitioner stating that you are now in good health and able to maintain at least 60 per cent of a full course load ( 0 per cent for students with permanent disabilities). Please note, students who appealed for further funding or were reinstated under StudentAid BC after 2 withdrawals or 68 weeks of unsuccessful study and subsequently withdrew or did not successfully complete the extended funded term are not eligible for further StudentAid BC funding, including reinstatement and/or eligibility for interest-free status. This decision is not subject to an appeal.

Allow -6 weeks for processing. PLEASE NOTE: If your multiple withdrawal/unsuccessful completion appeal for StudentAid BC funding is successful, or if you have reinstated your eligibility by completing one academic year or two semesters without StudentAid BC funding and again withdraw or have an unsuccessful semester, you will be ineligible for further StudentAid BC funding and interest-free status. This is not subject to appeal, unless extenuating medical or compassionate reasons impacted your ability to attend or successfully complete your full-time studies.

Page Appeal Request Form OVERAWARDS/MEDICAL WITHDRAWAL An overaward means that you received more StudentAid BC funding than you are eligible to receive. Overawards can occur for a variety of reasons. Note: Approval of your overaward appeal does not change your obligation to repay the overawarded funds, nor does it revise your term end date. All overawards are due and payable on or before the first day of the seventh month after ceasing full-time studies.

In addition, the semester will be counted as unsuccessful for the purpose of scholastic progression; however, approval of your overaward appeal may reinstate your eligibility for further funding. If you are returning to full-time studies within six months of your withdrawal date, you must complete and submit a Certificate 3 to StudentAid BC to postpone repayment of your grant overaward. Overaward appeals will not be considered if: 1. The 90 day deadline to appeal has passed (unless severe medical circumstances prevented you from submitting your appeal on time). 2.

StudentAid BC funding was negotiated (cashed) after you withdrew from full-time studies. 3. The overaward resulted from an audit. Additional information regarding your audit may be submitted for review by StudentAid BC’s audit and verification unit. SECTION 1 – PERSONAL INFORMATION (01) SOCIAL INSURANCE NUMBER ALL QUESTIONS MUST BE ANSWERED IN INK. (02) Student’s LAST NAME MINISTRY DATE STAMP (03) Student’s FIRST NAME MIDDLE INITIAL (04) APPLICATION NUMBER IF YOU HAVE A NEW ADDRESS, PLEASE VISIT www. StudentAidBC. ca. INSTRUCTIONS TO THE STUDENT FOR THE MEDICAL WITHDRAWAL FORM 1.

If you are asking that your StudentAid BC overawards be set aside due to a medical withdrawal, Section 3 of this form is to be completed by your doctor/counsellor. 2. Complete sections 1 and 2 and forward this form to your doctor/counsellor to complete Section 3. Your doctor/counsellor will return the form to you. Mail the completed form to: StudentAid BC, PO Box 9173 Stn Prov Govt, Victoria BC V8W 9H7. Faxed copies are not acceptable. 3. Any fees charged by your doctor/counsellor to complete this form are your responsibility and will not be reimbursed by StudentAid BC. SECTION 2 – DECLARATION.

I authorize an appeal of my assessment due to exceptional circumstances. I understand that: 1) All terms agreed to on my application will remain in force. 2) StudentAid BC may consider information from prior applications in my appeal request. I certify that information provided with this request is accurate and correct. I consent to the release of information from my doctor or counsellor to the Ministry of Advanced Education, StudentAid BC. I understand that this information will be used to determine whether StudentAid BC policy will be set aside due to my medical condition.

? SIGNATURE OF STUDENT (IN INK) SIGNHERE PRINT NAME PRINTHERE DATE SIGNED YEAR MONTH DAY continued on next page Page 5 SECTION 3 – MEDICAL WITHDRAWAL FORM (TO BE COMPLETED BY THE DOCTOR/COUNSELLOR) INSTRUCTIONS TO THE DOCTOR/COUNSELLOR 1. Complete Section 3 and return it to the patient. This form will not be processed without a doctor’s/counsellor’s stamp. 2. Any fees charged for the completion of this form are the responsibility of the patient and will not be reimbursed by StudentAid BC. PATIENT’S NAME LAST NAME FIRST NAME NAME OF DOCTOR/COUNSELLOR.

STAMP OF DOCTOR/COUNSELLOR MAILING ADDRESS PLACESTAMPHERE CITY/TOWN PROVINCE/STATE AREA CODE COUNTRY POSTAL/ZIP CODE TELEPHONE NUMBER – 1. When was this medical condition first diagnosed? 2. Given the patient’s medical condition, would he/she have been able to continue full-time studies and complete the rest of the study period? YES NO 3. If no, briefly explain why. YES . Did you advise the patient to withdraw from full-time studies due to his/her medical condition? If YES, what was the date? YEAR MONTH DAY YEAR If NO, indicate the date of illness:

MONTH DAY YEAR NO MONTH DAY to 5. Briefly describe the nature of the student’s illness. 5a) Is this student fit to return to school? YES NO SIGNATURE OF DOCTOR/COUNSELLOR (IN INK) ? SIGNHERE PRINT NAME PRINTHERE DATE SIGNED YEAR MONTH DAY The information requested on this form is collected under the authority of the Canada Student Financial Assistance Act, R. S. C. 199 , Chapter C-28 and StudentAid BC. The information provided will be used to determine whether or not your withdrawal and associated funding overawards may be set aside.

If you have any questions about the collection and use of this information, contact the Director, StudentAid BC, Ministry of Advanced Education, PO Box 9173 Stn Prov Govt Victoria BC V8W 9H7, telephone: 1-800-561-1818 (toll-free in Canada and the USA), 250-387-6100 (from outside North America). Note: All information obtained is subject to the provisions of the Freedom of Information and Protection of Privacy Act. CHECKLIST Include the following documentation: ? A letter explaining the extenuating circumstances that caused the overaward. ? A copy of all your post-secondary transcripts (faxed copies are not acceptable).

? A letter from your school or instructor (if the information will support your appeal request). ? Medical withdrawal form completed by your doctor/counsellor confirming you were unable to meet your responsibility to maintain full-time studies due to your extenuating circumstances (faxed copies and photocopies will not be accepted). Note: If you have an ongoing medical condition that existed before your study period started, your medical documentation must also specify what happened during the study period that made it necessary for you to withdraw. Page 6 Revised MAY 2012.