Organizational Behavior

AXCESS, Winston-Salem, North Carolina May. 2010 – May. 2011 * In charge of recording mail packages * Assisted in the shipping and wrapping of store good * Help supervised product line * Outsource products * Planned shifts and kitted team unit with proper equipment BERGEN REGIONAL MEDICAL CENTER, Paramus, NJ Jan. 2011 – May. 2012 * Assisted elderly clients with recreational activities * Assisted facility staff with the distribution of meals for our elderly clients * Escorted elderly clients on field trips *

Processing claim forms * Bookkeeping * Arranged medical test * Coordinated admissions FOOTLOCKER, Paterson, NJ July. 2012 – Dec. 2012 * Allocated products * Gathered and interpreting communications * Assisted rearranging shipments and resolving account/billing issues * Greeted customers providing general stock knowledge * Set displays * Situated orders and canceled services DYCD Young Adult Internship Program, New York, NY Intern July.

2013 – Present * A participant and intern in the prestigious and highly competitive NYC Young Adult Internship Program, a workforce initiative sponsored by the Mayor’s office that prepares candidates for careers in a variety of industries. The program focuses heavily on work readiness, sector based skills training, leadership development, in turn, placing candidates in a 4 month internship C&C Affordable Management Intern Aug. 2013 – Present * Organized files alphabetically.

* Run apartment inspections * Data entry using excel * Assisted property managers by checking off forms making sure all tenants have window guards * Front desk receptionist greeting and assisting clients * Answered telephones assisting clients with repair issues after reporting back to superintendent * Returned clients, superintent messages ressuring repair completion and orders have been delivered on time * Coordinate and plan appointments.

* Quick book training at tracking and separating departments EDUCATION * Edison Job Corps, Edison, NJ May. 2010 – Jan. 2011 Microsoft Certification, G. E. D * First Security, New York, NYAug. 2012 – Sept. 2012 8 hour pre-assignment certification 16 hour on the job training SKILLS/TRAITS * Mastery of Microsoft Office Programs ( Word, Excel, Power Point, Access) * Ability to work several operation systems, including Windows, Mac OXS and Linux * Energy provider, strong work ethic.

* Achieving daily weekly and monthly goals, process improvement * Daily interactions with customers and present results at the end of the day * Positive, open, sociable, ambitious, energetic and focused * Excellent communication skills. * Excels in highly dynamic and fast-paced environments * Experience in sales, business and retail, call centers, customer service * Punctual, time management, takes initiative * Friendly demeanor, easy going, family oriented * Problem solving, conflict resolutions works stellar under pressure Reference will be furnish upon request.