The operation plan of the Springfield comprises of several sections. These includes revenue sources and procedures in the collection, general working procedures, human resources and labor force, office and public assets and equipments acquisitions Revenues sources The government has got a wide range of its revenue resources. These includes sources from taxes like income tax, import and export tax, ,licenses and permits, service fees, fines and forfeitures as well as indirect charges. However, these sources are under utilized to bring maximum revenue to the government.
The government officials in the revenue generating centers are weak in the utilization of the wide variety of sources. Though there are under utilization of the sources, not all sources are under utilized. As at the current situations shows that there is least revenue generation from the general citizens, then, it implies that citizens taxation on property, pay as you earn together with other types of taxable activities and services such parking, public place entrance fees such as public market places, sporting grounds, libraries and many others are being offered free of charges.
The government thus remains with income generating sources whereby citizens are exempt; hence they rely on major sources such as crime charges, fines, bonds and international sources such as import and exports taxes. . (Marshall, and Viele, 2007) As long as the government is generating enough revenues from the already established sources, the government officials are obliged to continue maintaining similar attitude of income generation. The government leaderships would have great sensitivity to the public need of finances.
Although, the above practice may prove to be noteworthy to the public, situations may arise to increase their revenue due to as economic fluctuation. The government will therefore have to task the public as away cost sharing so that it may delivers all of its obligations to the public. (Premchand, 2002) General working procedures Generally, the working procedures of the government are far much complicated. The government operation time is set at a moderate duration.
That is, most officials working hours demands that the officials should be in work for eight hours with two hours of breaks for tea and lunch. Despites the appropriate sets time, most officials spends most of precious working time doing personal duties or doing any other kind of work which is irrelevant to duty assignment as well as for the benefit of the citizens. Due to the lack of accountability and responsibility of the official, many individuals in dire need of their services end up in desperate situations where nobody avails to serve them.
To eradicate the uncouth behaviors within the government offices, it’s a mandatory to introduce supervision measures and put them in place. One way of doing so is by use of performances assessment techniques to evaluate how the employees work and time compares. (Marshall, and Viele, 2007) Besides officials doing their own duties on official time, sometime they adjourn from work before the set time. The government employees have nobody who oversees the activities of the others, hence, absenteeism and other employees defaults are rare reacted upon for correction.
In this case, the employees would demand their payment as usual for services which are assumed were delivered to the citizens. The practice leads to government losing its revenues as expense of salaries in exchange for the services delivered. This means the public endures low services and even pseudo-services. The government requires to extent its coordination with the citizens’ touch by diversifying its communications through the media to show transparency. Contributions of the public through the media will enhance public and government awareness about official service delivery. (Daines, 1991)