Nvq 2 diploma confidentiality

1. 1Requirements for handling information: 1.

2Legal requirements and codes of practice: issues relating to the legal requirements for secure recording of information eg the common law duty of confidence, the legal requirements for accuracy of information and for information to kept up-to-date, obtaining personal data only for specific, lawful purposes and for personal data to be relevant and not excessive for its purpose; issues relating to the legal requirements for the secure storage of information eg the legal requirements that personal data should not be kept for longer than is necessary for its purpose, security measures to protect against the accidental loss, destruction or damage to personal data, legal requirements for the storage of electronic and manual data and access to secure information; issues relating to the legal requirements for sharing information eg freedom of information, principles of confidentiality, agreed ways of inter-agency and multi-agency/integrated working.

2 Be able to implement good practice in handling information Good practice in handling information: understanding the features of both manual and electronic information storage systems to ensure security eg encryption, secure passwords, electronic audit trails, secured IT networks, identity checks, security passes; understand how to ensure security when storing and accessing information, eg following Information.

Governance procedures, ensuring confidential information is not disclosed without consent, preventing accidental disclosure of information, practicing strict security measures, like shredding paperbased information, logging out of electronic data systems and operating effective incident reporting processes; ensure the security of access to records and reports according to legal and organizational procedures, ethical codes or professional standards; the importance of keeping legible, accurate, complete and up-to-date records eg signed and dated, specifying individual needs and preferences, indicating any changes in condition or care needs.

3 Be able to support others to handle information Support others to handle information: ensure that others understand the need for secure handling of information; ensure that others access relevant, compulsory training eg in Information Governance; support others to put in to practice the guidance and procedures from Information Governance; ensure that others understand the importance of secure record keeping; support and enable others to contribute to manual and electronic records eg reporting accurate and sufficient information to the appropriate people, sharing relevant information relating to any changes in an individual’s personal details, condition or care needs; ensure that others are familiar with procedures for reporting incidents relating to any breach of information security such as missing, lost.

Damaged or stolen information or records; the importance of thorough and reliable communication systems. this mean:to have legitimate grounds for collecting and using the personal data; not use the data in ways that have unjustified adverse effects on the individuals concerned; make sure do not do anything unlawful with the data. Personal data shall be obtained only for one or more specified and lawful purposes, and shall not be further processed in any manner incompatible with that purpose or those purposes. in relation to the purpose or purposes for which they are processed. processed for any purpose or purposes shall for that purpose or those purposes.

6)The rights of individuals -a right of access to a copy of the information comprised in their personal data; a right to prevent processing for direct marketing; a right to claim compensation for damages caused by a breach of the Act. 7)Information security-In practice, it means that must have appropriate security 8)Sending personal data outside the European Economic Area 1. 1One of the key rights of services users is to be involved in how information about themselves can be kept off official records and how information about themselves may be shared and used.

There are laws relating to confidentiality: the most relevant are the Data Protection Act 1998. Although the Data Protection Act only cover computerized records, it is considered good practice to apply it to both written (paper-based) and spoken communication.

Other relevant legislation relating to the handling of information in health and social care are: Freedom of Information Act-is likely to extend the rights of individuals to have access to information about them held in official records, Disability Discrimination Act, and other relevant legislation relating to the duty of confidentiality, human rights and safeguarding children and vulnerable adults; relevant codes of practice relating to the handling of information eg relating to the accuracy, retention, availability and disposal of information; the importance of having secure information systems, ensuring necessary safeguards and appropriate uses of personal information.

1. 2Data protection principles:1)Personal data shall be processed fairly and lawfully-2)Processing personal data for specified purposes-3)Personal data shall be adequate, relevant and not excessive 4)Personal data shall be accurate and, where necessary, kept up-to-date.

5)Personal data must not be kept for longer than is necessary,6) data must be processed in accordance with the rights of the individual. 7) Appropriate technical and organizational measures are taken to prevent the personal data being accidentally or deliberately compromised. 8) Personal data transferred outside the European Community must have a level of protection similar to the UK or EC. 2. 1Ensuring the security and accuracy of client information is a responsibility of management and staff at all levels. Arrangements for the storage and disposal of all clients information( both manually recorded and computer-based) must protect confidentiality.

Security measures must to be in place to protect information, including information on the networking systems. Care should be taken to ensure the unintentional breaches of confidence do not occur (e. g. by not leaving files, fax machines or computer terminals unattended, double-checking to avoid transmitting information on the wrong person, not allowing sensitive conversation to be overheard, guarding against people seeking information by deception). 2. 3Avoid using words unless are comfortable with them, and know that they are right words. Then use: the right word, at the right time, for the right thing, knowing that the meaning is right too. It is important, therefore, that written records are clear, accurate, comprehensive and informative.

Records need to be: factual,consistent and accurate; written as soon as possible after an event has occurred,providing current information on the care and condition of the patient; written clearly and in such a manner that any alteration or additions are dated,timed and signed so that the original entry can still be read clearly; accurately dated, timed and signed, with the signature printed alongside the first entry; avoid abbreviation, jargon,meaningless phrases; exclude irrelevant speculation and offensive subjective statements; readable as a photocopy; written wherever possible with the involvement of the client or their carer; written in terms that the client can understand; be consecutive; provide clear evidence of the care planned, the decisions made, the care delivered and the information shared.

Much written communication in health and social care involves the completion of standard forms and reports. This have been designed to: contain all the information required in a consistent format; meet quality standards; enable processing, storage and retrieval. 2. 2 Health and social care organizations need to take reasonable safeguards to protect personal data held on computer or in their files.

There should be procedures for staff dealing with: collecting information from client; keeping information on computer or files; giving this information to third parties. Confidentiality is a legal requirement under the Data Protection act 1998. It is also the right of the individual to have their information kept confidential. All records on individuals should have the word 'confidential' on the front. This is to make sure care workers know that the information needs to be looked after properly. In our House the individual's Care Plan is kept in them own bedroom and every time when I need to write in , I must to ask individuals for permission to take it.

If the information are kept in the computer, this must to have a secret password to prevent unauthorized people from accessing the information and keep them secure. Individuals would lose trust in me and the House if we don't keep confidential information safe. He might become very embarrassed, upset or even depressed if others found out their private details. Any client can be abused if a stranger go to read his care plan or records. 3. 1;2All the time I must to be sure that I follow the policies and procedure and keep safe all records that i do, and to help new colleagues to understand why is important confidentiality for the client and how they can follow the rule, I will give them support every time when they need to complete records in care plan or other files.

Sarah from Law Aspect

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