Human response and advocacy

It is fundamental the persons who in the field of nursing must improve their skills in connection with Advocacy. The American Nurses Association (ANA) especially included advocacy in the definition of nursing which express “the protection, promotion, and optimization of health and abilities, prevention of illness and injury, alleviation of suffering through the diagnosis and treatment of human response and advocacy in the care of individuals, families, communities, and populations”. The ANA believes the patient safety and nursing quality comes in the form of advocacy.

Consequently the ANA creating awareness among general public and legislators for better addressing patient’s rights. RISK MANAGEMENT Patient advocacy is an essential part of nursing. Such advocacy is based on ethical theories of nursing. The nurses used to advocate the patients in many ways in different situations. Hence the role of nurse also plays as advocate. The advocacy of patient needed when the patient is not receiving proper needed care and identification of risk is required.

As a part of advocacy, the nurses/patient advocates must evaluate the risk so that goals of the organization achieved by effective risk management. TYPES OF PATIENT ADVOCACY The Patient Advocate may provide several services like medical assistance, Insurance Assistance, Home Health Assistance, Legal Assistance, etc. Medical Assistance The Patient Advocate requires knowledge of health care system and medical background. They will be in a position to provide medical assistance like diagnoses review, treatment option, analysis medical reports and test reports, arranging appointments with medical officers etc.

Mostly such posts will be filled with the persons who have medical background like retired doctors, nurses etc. these professionals will also attend some development programs to provide more assistance efficiently. Insurance assistance The very confusing issues are insurance and billing activities. The patients and other family members do not have knowledge about insurance policies and utilization of such polices, though they are eligible to get the benefits. The Patient Advocates explains the details of the policy and educate them about costs and billing of treatment.

They also provide help in filing the claims, negotiations of denial claims etc. Legal Assistance In some issues the patients get trouble in connection with worker’s compensation, medical error review, disability of filings that are linked with medical problems. In such situations the Patients Advocate provide the help by preparing such claims, selection of suitable legal attorney to fight the case, giving feedback to the Legal Attorney about the case etc. REFERENCES: 1. Holy Name Hospital; accessed on 3/25/2009;

http://www. holyname. org/body. cfm? id=33, 2. http://madisonpatientsafety. org/downloads/Patient_Advocate_2004. pdf 3. American Nurses Association; http://www. nursingworld. org/ 4. http://include. nurse. com/apps/pbcs. dll/article? AID=200881013005 5. Trisha Torrey; What services do Patient Advocates Offer; January 17, 2008. http://patients. about. com/od/caringforotherpatients/a/advocatesvs. htm 6. National Cancer Institute; accessed on 3/25/2009 http://www. nci. nih. gov/Templates/db_alpha. aspx? CdrID=44534