Unit title| Unit 1: Developing effective communication in health and social care| Qualification| BTEC Level 3 90 credit Diploma in Health and Social Care| Start date| 03-12-12| Deadline date| 17-12-12| Assessor| | Evidence| Essay s and a grid. |
Assignment title| Understanding Effective Communication and interpersonal skills. | The purpose of this assignment is to enable learners to understand effective communication and the different contexts of communication.| TaskThree.|
P4| Write an assignment that explains strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions.| M2| Using the grid provided by the teacher review strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions. | D1| Write an evaluation of the strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions. |
Your work must be referenced using the Harvard system Guidance| P4Write an essay to explain at least five different strategies that are used to overcome some of the communication problems that service users may encounter on a day to day basis. | M2Using the suggested grid provided- go onto review eight strategies in detail. Consider the strengths and weaknesses of your suggestions and ensure that you include the use of alternative methods of communication; both human and technological.
| D1 To achieve this grade the learners must evaluate the strategies used to overcome barriers to communication. An evaluation requires both a judgement to be made e.g. whether something is or is not effective in overcoming barriers and a justification of how this judgement has been reached.Make use of relevant published resources. |
Information sources Barett S (editor) – Communication Relationships and Care (Routledge, 2004) ISBN 9781412922852 Collins S – Effective Communication ( Jessica Kingsley, 2009) ISBN 9781843109273 Nolan Y – NVQ/SVQ Level 3 Health and Social Care Candidate Handbook, 2nd edition ( Heinemann, 2008) ISBN 9780435466992. Audio/ visual
Creative conversations ( a video aimed at supporting people with profound learning disabilities) www.pavpub.com Journals and magazines – Care and Health Magazine, Community Care Magazine, Disability Now and the Nursing Times.