Doctor-patient relationship

Registers patients for admissions, emergency room and outpatient services according to departmental policies Offers assistance and provides direction to patients, visitors, physicians and families in informative, positive manner. Receives demographic information from patients assuring complete and accurate data by maintaining at least a 90% rate. Remains calm, reassuring and able to provide direction during emergency situations, stat requests and orders. Receives, places and transfers telephone calls using appropriate etiquette Records and communicates messages accurately and timely

Familiar with duties and their importance and relationship to patient care and outcome Completes all shift activities and communicates current situations to the next shift for continuity of the department. Rose Court Senior Living Phoenix, AZ

Medication Tech & Caregiver 2010-2012Administration of medications and ensuring that care and services are provided to residents in a safe manner and according to state licensure rules. Faxed written orders from physician to pharmacy

Weekly/Daily verification of Physician OrdersAssist with review of medication book errorStock medical supplies on a weekly basisFollow up weekly/monthly on vital signsAssist residents and caregivers with ADL’s

Valley Anesthesia Consultants Phoenix, AZSurgery Scheduler 2007-2010Patient SchedulingCoordinated hospitals schedule daily with hospital staffActed as liaison of vital informationArranged/Organized schedules for approximately 200+ anesthesiologist Managedincoming calls from multi line phoneBookkeeping & FilingMedical Office/Medical Records Management