Doctor-patient relationship

Registers patients for admissions, emergency room and outpatient services according to departmental policies Offers assistance and provides direction to patients, visitors, physicians and families in informative, positive manner. Receives demographic information from patients assuring complete and accurate data by maintaining at least a 90% rate. Remains calm, reassuring and able to provide direction during emergency situations, stat requests and orders. Receives, places and transfers telephone calls using appropriate etiquette Records and communicates messages accurately and timely

Familiar with duties and their importance and relationship to patient care and outcome Completes all shift activities and communicates current situations to the next shift for continuity of the department. Rose Court Senior Living Phoenix, AZ

Medication Tech & Caregiver 2010-2012 Administration of medications and ensuring that care and services are provided to residents in a safe manner and according to state licensure rules. Faxed written orders from physician to pharmacy

Weekly/Daily verification of Physician Orders Assist with review of medication book error Stock medical supplies on a weekly basis Follow up weekly/monthly on vital signs Assist residents and caregivers with ADL's

Valley Anesthesia Consultants Phoenix, AZ Surgery Scheduler 2007-2010 Patient Scheduling Coordinated hospitals schedule daily with hospital staff Acted as liaison of vital information Arranged/Organized schedules for approximately 200+ anesthesiologist Managed incoming calls from multi line phone Bookkeeping & Filing Medical Office/Medical Records Management