Bisslkksd. Business process management

This week, you will begin to explore how information systems play a role in the work environment. Information systems rely on procedures for collecting, storing, manipulating, and accessing data to obtain information. You will discuss the benefits of information systems, as well as the underlying ethical issues that can undermine the effectiveness of information systems.

Information Systems and Word Processing Tools

OBJECTIVE: Explain the benefits of information systems in the work environment.

Resource: Ch. 1 & 2 of Introduction to Information Systems


•Ch. 1: The Modern Organization in the Global, Web-Based Environment of Introduction to Information Systems

oBusiness Processes and Business Process ManagementoInformation Systems: Concepts and Definition

•Data, Information, and Knowledge•Information Technology Architecture•Information Technology Infrastructure

oThe Global Web-Based Platform

•The Three Stages of Globalization

oBusiness Pressures, Organizational Responses, and IT Support

•Business Pressures•Organizational Responses

oWhy Are Information Systems Important to Me?

•Information Systems and Information Technologies Are Integral to Your Lives •IT Offers Career Opportunities•IT Is Used by All Departments

•Ch. 2: Information Systems: Concepts and Management of Introduction to Information Systems

oTypes of Information Systems

•Computer-Based Information Systems•Application Programs•Breadth of Support of Information Systems•Support for Organizational Employees

oCompetitive Advantage and Strategic Information Systems

•Porter’s Competitive Forces Model•Porter’s Value Chain Model•Strategies for Competitive Advantage•Failures of Information Systems

oWhy Are Information Systems So Important to Organizations and Society?

•IT Will Reduce the Number of Middle Managers•IT Will Change the Manager’s Job•Will My Job Be Eliminated?•IT Impacts Employees at Work•IT Provides Quality-of-Life Improvements

oManaging Information Resources

•Which IT Resources Are Managed and by Whom?•The Role of the IS Department

OBJECTIVE: Describe ethical issues related to information technology.

Resource: Ch. 3 of Introduction to Information Systems


•Ch. 3: Ethics, Privacy, and Information Security of Introduction to Information Systems

oEthical Issues

•Protecting Privacy•International Aspects of Privacy

oThreats to Information Security

•Threats to Information Systems

oProtecting Information Resources

•Risk Management•Controls•Business Continuity Planning, Backup, and Recovery•Information Systems Auditing

OBJECTIVE: Use word processing tools to communicate business objectives.

Resources: Technology Guide 1 of Introduction to Information Systems and Ch. 1 & 2 for Word in Microsoft® Office 2010


•Technology Guide 1: Computer Hardware of Introduction to Information Systems

oIntroductionoStrategic Hardware IssuesoInnovations in Hardware Utilization

•Server Farms•Virtualization•Grid Computing•Utility Computing•Cloud Computing•Edge Computing•Autonomic Computing•Nanotechnology

oComputer Hierarchy

•Supercomputers•Mainframe Computers•Midrange Computers•Workstations•Microcomputers•Computing Devices

oInput and Output TechnologiesoThe Central Processing Unit

•How the CPU Works•Advances in Microprocessor Design

oComputer Memory

•Memory Capacity•Primary Storage•Secondary Storage•Enterprise Storage Systems

•Word Ch. 1: Introduction to Word of Microsoft® Office 2010

oIntroduction to Word Processing

•Understanding How Word Processors Work•Customizing Word

oDocument Organization

•Using Features That Improve Readability•Checking Spelling and Grammar•Displaying a Document in Different Views

oFinalize a Document

•Preparing a Document for Distribution•Modifying Document Properties

•Word Ch. 2: Document Presentation of Microsoft® Office 2010

oText Formatting Features

•Applying Font Attributes Through the Font Dialog Box•Controlling Word Wrap

oParagraph Formatting Features

•Setting Off Paragraphs with Tabs, Borders, Lists, and Columns •Applying Paragraph Formats


•Understanding Styles•Creating and Modifying Styles

oGraphical Objects

•Formatting a Graphical Object•Inserting Symbols into a Document

Note. The information above is intended to help you complete your assignments. Read chapters in their entirety, as indicated in the syllabus. Additional information from sections not outlined above may be needed for classroom discussions.