In our world today, it looks like everybody is holding talks concerning the on-demand economy, also known as a connecting approach, where service providers link with clients to do certain task as temporally required. Take a look at this connecting approach, how it is done, and also how to operate in it as a property manger or lease/rental agent and also how it increases income and earn you a good standard of living.
The Concept Of On-demand Economy
This is an economical inclined activity digitally established by trade-places and tech firms to ensure that consumers demands for services are met instantly. There are numerous firms currently applying this measure to meet consumers needs. Consumers demands rank in priorities of speed, simplicity and efficiency, it is also improving at a fast pace. However, these are the major priorities clients consider to see their needs met.
The Workability Of On-demand Economy
The success of this approach is complete when the goods and service gets to the doorstep of the client, using technological platform to link suppliers with consumers.
This link usually take place through an Internet tech service using a computer or smart mobile phone app, whereby the two parties creates an accounts so as to utilize the service. The customer in need of certain service, will then log into the app and make an enquiry first then send a request to link with a suitable service provider.
The party providing the service will then be notified via the service app request and would heads towards rendering the service to the consumer. As soon as completion of service is confirmed, payment is made instantly. The linking approach in question, is made up of various services in all digital trade zones that grants access to meeting consumers demands. There are countless firms recently making use of this connecting measure and numerous firms are trooping in, to accomplish this basic demand monthly.
The Merits Of On-demand Economy
There are numerous advantages on this, mainly providing services, including the ease at which the party providing the service are being linked to clients
Businesses are comfortable with this connecting approach the for so many reasons. First, it gives them permission to ensure that clients needs are efficiently satisfied. It also permits them to render services and get a profitable income , with zero overhead costs incurred using the analogue approach. This doesn’t require hiring of staff, training or providing incentives for and since the task is usually service-based, with zero incurred cost on materials. The party providing service takes direct responsibility of the daily business operating cost, while the tech network maintenance cost is upon the company itself.
The major challenge on this connecting approach in business is the issue of maintaining users privacy. All over the news, hacking issue have numerously been on headlines. Therefore, there is imminent need to protect users privacy. In the cause of protecting users privacy, more cost will be incurred so as to secure customers trust and confidence.
For those rendering services, the connecting approach gives them time to figure out other avenues to create channels for spare income. People have their choice to make on the task they want to do and also be paid as much as they have worked. There is no need to border about sourcing and customer qualification, since the app has been designed to make sure that supply of requests is steadily achieved.
The on-demand economy has a negative side for those providing service, which is no means of ensuring a stipulated amount for a particular task. This means that there is no fixed price tag for a particular task. This makes budgeting hard to ascertain. Another issue is that those who provide service are often looked at as independent contractors who earn income on employment. Based on this assumption, they will have to pay which could be very complicated if they are engaged with other companies.
The real estate firms are also inclusive in the use of this connecting approach (on-demand economy), where property managers already know that these days, customers service no longer meets the high demand of renters. In this era of on-demand economy, search for rented apartments by clients mostly demands privacy, speed and convenience. These clients are looking out for the most convenient experience. With this high expectations from clients, an exciting chance is established for property managers who are service-driven to excel in their business. As a property manager, your ability to provide clients with convenient, speedy customer service, keeps your in business and also makes you outstanding, especially in connecting approach. Below are basic strategies to improve customers service from A-Z.
Ensure Your Posting For Vacancy Is Automated
Most Renters in recently, choose to discover info concerning rental units at their own time, than putting calls across for enquiries during working hours, just to find out what’s available. Firms website plays a very significant role in searching for housing.
Nothing consumes more time than manually posting Information on rental vacancy to the website of a property management including a third-party listing sites. This can also result to poor outcome for potential residents if leasing staff doesn’t remove occupied units or even posts wrong information.
The best panacea, that makes sure that posting is adequate to all third-party listing sites and your own website while saving time for workers, is nothing but the one-click vacancy posting. Vacancies can be easily managed and better experience can also be created for upcoming residents, from the first time your brand was introduced to them.
Ensure That Availability Of Information On-Demand
Most consumers make their demands look so difficult to meet. Most times you will find out that a large number of consumers or renters expect a 24hour response to their first enquiries while others say they want to be attended to in just few hours. Therefore making it very tight for leasing service providers to meet their needs. Irrespective of how skilled the leasing agents may be, they find themselves struggling to respond to all enquiries within that short of time.
This has been a major challenge which can only be handled by making new technological innovation to enhance conversation on lead-to-lease process. This can be achieved by engaging such lead automatically, using conversational AI in responding to their queries and permitting leads that a qualified to book showings when convenient for them.
Tenants can also be allowed to even book for personal use, a self-guide showing through the lockbox tech. A special code is released to leads so as to have access to the unit just in few moments before their showing. Prospective residents can be initially impressed with on-demand showings by attending to their preferences, delivering immediate services and also ensuring that qualified applicants are efficiently assembled on time.
Ensure Online Applications and Screening
Establish the best experience for prospective residents through the introduction of online application, screening, and leasing. Today the mobile technology is rampant and can empower your team to realizes a signed lease very speedily, even at renter’s first visit to the property.
Applications done online, entails that a renter may apply and make payments for the application prior to arrival for showing or can be paid during the showing. Renter’s who meet the criteria for screening can be approved on the spot, based on instant tenant that provides eviction, credit and criminal reports.
Based on this process, there is every possibility for your property to acquire more new residents, since it’s less likely that prospects will make applications on similar properties while anticipating a decision. Otherwise, an applicant who has gained approval can go ahead to since the lease instantly. Perhaps if they need time to make their decision, they may sign a and submit a lease later from any location with zero inconveniences of either scanning, faxing or even bringing back a signed lease document.
Residents Payment Can Make Way For Them
Recently renters have the intent of doing everything online, including rent payment. Where the service provider creates an online avenue for renters to pay online, they (renters) will be saved from drop box, front office or even avoid the stressful post offices. Renters will be very grateful to the rosy convenience of being able to make payment from anywhere even the comfort of their homes with the use of computers or smartphone.
Paying rent online also saves lot of time and even costs unlike offline payments where you have paper checks, money order and even cash. With online payment system, a lot of companies have been able to slash drastically time spent on weekly rent activities. The online payment makes reconciliation and reporting very simple. Time and cost reduction via online payment is not the only advantage, there is also minimization of human errors in data entry, there for 100% accuracy is also guaranteed in online payments.
Online Maintenance Requests Collection
Furthermore, service providers can improve on the maintenance requests for residents and staff as well. Most customers in the world today get more favour on brands view that keeps in touch with service notifications for proactive customers. There are also other customers that also enjoy more favorable brands view that gives them a support portal for instant mobile responsive customer service.
This know-how is easily applicable to maintenance for properties for rent. Instead putting a call across just to report or follow up on a maintenance challenge, your residents can easily make their requests known to you by hitting the submit button on their computer or smartphone via an online portal. Then, they’ll get regular updates on the progress status of their request through their preferred convenient communication channel, be it SMS or email. This gives the residents a vast and improved experience when something goes wrong.
Today, only few things are of great importance your residents more than the experience. With lots of alternatives available at their disposal, the service experience that you make available or that can be accessed, can make your company stand out as one of the best from the rest. Therefore ensure that you stand out in a very unique style among others using these five effective strategies.
Finally, the era of on-demand economy has come to stay and signifies one of the speedily and broadest improving commerce sectors since the introduction of E-commerce. As consumers are seriously in search and to enjoy more ease for the various tasks in their life endeavors, service providers will keep on updating and improving in their services so as to meet the needs of their clients. Before we could know it, we will also have no hitch to bring satisfaction to our customers needs only with a top on a button irrespective of where the location is.